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IN2 technology team delivering managed IT services
Pricing

Your IT department — without the headcount headache.

IN2 works like an extension of your team. Same conversations, same urgency, same ownership — flat per-user pricing that always beats the true cost of hiring internally.

How we work with you

We interact like your internal IT department — because we are your IT department.

You are not buying tickets from a vendor. You get a named team that learns your business, joins your channels, shows up on-site and treats your priorities like their own — because your uptime is our reputation.

We embed like your team

Slack, Teams, email or phone — you reach the same people who know your environment, not a random call-center agent reading a script.

Same rhythm as internal IT

Onboarding new hires, vendor coordination, change windows and status updates — we operate on your calendar, not a ticket queue black hole.

Strategic, not just reactive

Quarterly reviews, roadmap planning and budget guidance — the vCIO conversations an internal director would run, without the executive salary.

Denver-local accountability

On-site when it matters. We are in your market, not three time zones away — your partner shows up like a colleague, not a vendor.

Per-user pricing

Simple, predictable cost per seat.

Volume tiers reward growth — no surprise invoices when someone opens a ticket.

5–25employees

$195/employee/mo

26–50employees

$175/employee/mo

51–100employees

$155/employee/mo

101+employees

$145/employee/mo

Rates shown reflect typical configurations — your quote is based on your exact environment.

We finally have predictable IT cost every month — no surprise invoices when someone opens a ticket or we add a new hire.
Angie S., Owner, Colorado Bookkeeping service
Cost check

What does Managed IT really cost per seat?

Slide to your team size. We compare IN2's per-user rate against the loaded cost of internal staff — salary, benefits, tools and the gaps you feel when someone is out sick.

Drag the slider to compare costs

10 Employees
IN2 Solutions

$195/user/mo

$1,950/month

$23,400 per year

  • Full IT department capabilities
  • Predictable flat monthly cost
  • No recruiting or benefits overhead
  • Specialized tools and experience
  • Solutions crafting for your unique challenges
  • Security, compliance & strategic planning
In-house IT (true cost)

$754/user/mo

$7,536/month

$90,429 per year

  • 1 FTE (loaded salary + benefits)
  • Tools, licenses & infrastructure per user
  • Recruiting, training & turnover reserve
  • Stale experience, tools and practices
Estimated $67,029 saved per year(74% lower than building the same coverage in-house)
Get your custom quote

Estimates use loaded labor costs of $76,389/FTE, tooling allocations and a 2 FTE per 30 employees in-house staffing model. Your actual numbers may vary — we validate during a free assessment.

Capability comparison

Per-seat price is only half the story — compare what you actually get.

CapabilityIN2In-house
Helpdesk & day-to-day support
IN2StrongDedicated team, documented SLAs, after-hours options
In-houseVariesLimited to staff hours; coverage gaps when out
Security & compliance
IN2StrongSpecialists, policies, evidence packs for audits
In-houseVariesGeneralist skill set; compliance often deferred
Bench depth & backup coverage
IN2StrongFull team — no single point of failure
In-houseGapOne person out = backlog and risk
24/7 monitoring & response
IN2StrongAlways-on NOC and alerting
In-houseGapRequires on-call pay or accepts overnight gaps
vCIO & technology roadmap
IN2StrongIncluded — budget, refresh cycles, vendor strategy
In-houseVariesOften deprioritized under daily firefighting
Hiring, training & turnover
IN2StrongOur problem — you keep predictable monthly cost
In-houseGapRecruiting, PTO, benefits, knowledge loss on exit
Tooling & license negotiation
IN2StrongBundled stack, volume pricing, one invoice
In-houseVariesYou research, buy and renew every product
Project & migration work
IN2StrongProject team available without new headcount
In-houseVariesBacks up during cloud moves or office changes
Onboarding

From signed agreement to fully managed — on a clear timeline.

Most clients are up and running within 30 days. Scroll the timeline or tap a milestone to see what we handle at each stage — so you know exactly what happens after you say yes.

Day 0–2

Agreement & authorization

You sign, we mobilize — paperwork, billing and your dedicated onboarding lead are in place before we touch a single system.

  • MSA / service agreement executed and billing authorized
  • Primary and backup contacts assigned on both sides
  • Welcome packet with helpdesk numbers, portal access and escalation paths
+1 more in detail below
Day 2–5

Kickoff & discovery

We map what you have today — network, devices, apps and risks — so nothing surprises us (or you) later.

  • Kickoff call: goals, pain points, compliance needs and success criteria
  • Asset and network discovery across sites and cloud tenants
  • Inventory of servers, workstations, firewalls and line-of-business apps
+1 more in detail below
Day 5–12

Access, agents & documentation

Monitoring goes live, documentation starts and your team gets clear paths to reach us.

  • RMM / monitoring agents deployed on endpoints and critical servers
  • Documentation platform populated with what we learn in discovery
  • Helpdesk channels activated — email, phone and client portal
+1 more in detail below
Day 12–20

Security hardening & remediation

We close the gaps found in discovery — backups tested, patches applied and access tightened.

  • Endpoint protection, email filtering and patch management enforced
  • Backup jobs configured and restore test completed
  • Critical vulnerabilities and misconfigurations remediated
+1 more in detail below
Day 20–28

Team handoff & go-live

Your named engineers introduce themselves, runbooks are set, and you get access to your Client OS portal — where tickets, assets, documentation and status stay visible in one place.

  • Intro to your service team — who to call and how escalations work
  • Client OS portal access provisioned for your admins and day-to-day contacts
  • Runbooks, environment diagrams and open items visible in Client OS
+2 more in detail below
Day 28+

Up and running

You are on ongoing partnership — monitoring, helpdesk, reporting and strategic planning on a steady cadence.

  • 24/7 monitoring with proactive alerting and remediation
  • Helpdesk handling day-to-day requests with full context of your stack
  • Monthly reporting and quarterly vCIO roadmap sessions
+1 more in detail below
Day 0–2

Agreement & authorization

You sign, we mobilize — paperwork, billing and your dedicated onboarding lead are in place before we touch a single system.

  • MSA / service agreement executed and billing authorized
  • Primary and backup contacts assigned on both sides
  • Welcome packet with helpdesk numbers, portal access and escalation paths
  • Kickoff meeting scheduled with leadership and day-to-day stakeholders
FAQ

Common pricing questions.

Is per-seat pricing all-inclusive?

Our per-user model covers managed endpoints, helpdesk, monitoring, security baselines and vCIO touchpoints. Project work, new locations or specialty compliance engagements are scoped separately — transparently, before you commit.

How is this different from a break-fix IT company?

We operate as your outsourced IT department: proactive monitoring, standards, documentation and a named team — not hourly firefighting when something breaks.

Can we keep someone internal and use IN2?

Yes. Many clients keep an office manager or power user and lean on us for engineering, security and scale. We complement — or fully replace — internal capacity.

What if we grow past 100 employees?

Per-seat rates step down as you scale. The calculator reflects volume tiers; your account team locks in a custom quote after an assessment.

Ready for IT that feels in-house — at a predictable price?

Book a free assessment. We will map your environment, recommend the right tier and show you exactly how we would operate as your team.

Book a free assessment